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Fax: 86-075527802009
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info@pocyber.com
support@pocyber.com
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Mon – Fri: 7am – 10pm
HONGKONG
Pre-sale Policy
Dear valued customers,
Thank you for choosing to shop with us. We are excited to offer you the opportunity to purchase our products through our pre-sale program. To ensure that the pre-sale program runs smoothly and that all of our customers have a positive experience, we have established the following pre-sale policy:
- Pre-sale period: Our pre-sale program is available for a limited time only, and the specific pre-sale period will be announced on our website.
- Pre-sale price: The pre-sale price of the product will be lower than the regular price. The pre-sale price will be indicated on the product detail page.
- Pre-sale deposit: A pre-sale deposit will be required to secure your order. The deposit amount will be specified on the product detail page. The pre-sale deposit is non-refundable.
- Pre-sale order fulfillment: We will fulfill pre-sale orders in the order that they are received. We will make every effort to deliver pre-sale items by the estimated delivery date, but we cannot guarantee that the items will arrive on time due to unforeseen circumstances.
- Product availability: Pre-sale items are subject to availability, and we reserve the right to cancel pre-sale orders in the event that we are unable to fulfill them. If we are unable to fulfill your pre-sale order, we will notify you as soon as possible and issue a full refund.
- Order cancellation: Pre-sale orders cannot be cancelled once they are placed.
Thank you for choosing to participate in our pre-sale program. We appreciate your business and look forward to serving you.