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Frequently Asked Questions

Please read our FAQ before sending us a message.

Please note that logistics fees charged by DHL, UPS, FedEx, TNT, and EMS for deliveries from China to the United States or for local deliveries in the United States may vary. You may contact their customer service to inquire about the specific fees or log in to their official websites to check the fees.

At our sole discretion, you may be permitted to purchase certain Products through Amazon.com (“Amazon”), or by using the payment processing services of PayPal.com (“PayPal”).If your are purcahse on our website then using the payment processing services of PayPal.com / credit or debit card

Usually it will the 7 working days to delivery. for pre-sale products it will take 30-40working days to delivery!

we are the offical of the brand POCYBER seller honestly, all your information will be protected!

We will send you the invoice ofter received your order via E-mail, so please leave us the correct when you purchase the orders, and you can also contact us online the get the invoice!

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